Hager Group optimizes industrial processes with fabriq
Founded in 1955, Hager provides electrical solutions for residential, commercial, and industrial buildings. Their expertise spans energy management and home automation, as well as the manufacturing of switches, outlets, and more. They consistently strive to stay at the forefront of innovation to meet their customers’ needs. This commitment extends to their own factory operations, where they partner with innovative solutions like fabriq to digitalize their routines across 5 tiers.
+60
years of experience
20
production sites
12900
employees
Time savings in process execution
Better visibility of issues
Faster, clearer information flow
The challenges Hager Group faced before fabriq
Before fabriq, their Top 5 and Top 10 routines were run using physical boards, with materials attached by rings. Indicators were printed on sheets and stored in plastic sleeves. Processes were completed on paper, then re-entered manually into PowerPoint or Excel. This led to major time loss, since everything had to be typed by hand. Other drawbacks included:
- information getting lost
- no data history
- limited action tracking
- double data entry
- excessive paperwork


Deploying fabriq across Hager Group sites
The rollout of fabriq aligned with Hager’s group-wide Industry 4.0 initiative. Today, fabriq is deployed across 8 different sites and used by 207 teams, from production to support functions (maintenance, quality, safety, etc.).
- Digitalization of rituals (Top 5, Top 10, Top 15) across 5 levels: production lines, support services, site level, and more
- Dashboards for performance indicator tracking and action plan management
- Digitalization of daily routines
- Digitalization of problem-solving processes
Objectives of implementing fabriq:
- Improve overall company performance
- Eliminate time-consuming, low-value tasks
How Hager teams embraced the tool and the benefits they saw
fabriq was quick and easy for teams to adopt. Hager employees were fully operational within a few days. Even operators who were less comfortable with digital tools found the platform intuitive, which helped overcome resistance to change in a short period of time. fabriq improved many aspects of daily work for both operators and managers, including:
- simplified communication between teams
- faster, more complete, and better-documented information flow
- consolidated data and advanced analysis reports
- better visibility into issues thanks to photos and videos captured in the field
- time saved in preparing Top meetings and escalating information
- standardized processes and faster process execution
- centralized, traceable information

“fabriq is an incredible tool that helps our teams get comfortable with digital solutions — especially as we aim to build smart factories by 2030.”
“Without fabriq, I wouldn’t be able to organize my daily work anymore.”
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