SULO breaks down silos and boosts daily performance management with fabriq

SULO, a global leader in waste container solutions, is known for combining innovation and sustainability in its products and operations. Facing challenges in consolidating data, aligning KPIs, and improving cross-department communication, SULO turned to fabriq to digitalize shop floor management. Since deployment, SULO has achieved stronger collaboration, faster issue resolution, and measurable productivity gains. Today, fabriq helps SULO connect multi-teams, visualize performance in real time, and foster continuous improvement.

2,300+

employees worldwide

9

production sites globally

135+

years of experience

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Time and clarity gains in daily management

Improved visibility and alignment on performance

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Centralized data and communication across departments

Challenges faced by SULO before introducing fabriq

SULO’s teams were managing operations and performance indicators using multiple disconnected tools, such as Excel and PowerPoint. This fragmented approach led to information silos and communication gaps between departments and sites. It became exhausting to track indicators, align teams, and maintain visibility across departments and plants.Teams struggled to maintain shared visibility and alignment, especially at the shop floor level.

  • Performance data was dispersed across multiple tools, creating confusion and inefficiency
  • Lack of real-time figures and visibility across the entire plant
  • Fragmented communication between shifts, departments, and management
  • Limited ability to track continuous improvement actions consistently

How SULO centralized and improved performance management with fabriq

During a continuous improvement initiative to address these challenges, SULO’s teams sought a solution to support daily performance management. SULO chose fabriq, which offered the right balance of structure, visibility, and collaboration. By centralizing information and connecting performance indicators in one place, fabriq enabled real-time visibility across all operational levels. This digital transformation helped align KPIs and standardize routines worldwide.

  • Quick and easy onboarding of teams at multiple sites
  • All key performance data centralized and structured in fabriq
  • Standardized communication flows through structured routines
  • Daily performance tracking and simplified routines

How teams embraced fabriq and the impact observed

SULO’s teams quickly adopted fabriq thanks to its intuitive design and integration into daily routines. Operators, analysts, and managers now rely on fabriq to track progress, identify issues, and share solutions transparently. Managers and operators track performance and follow up on actions with greater clarity and less manual effort. Communication has become smoother, and teams report significant time savings in data consolidation and reporting.

  • Improved collaboration and information flow across all levels
  • Real-time visualization of cascading KPIs, action tracking and project progress
  • Better problem-solving with fabriq tickets and integrated 5 Whys method 
  • Measurable gains in productivity and problem resolution speed

Thilo Ging

Head of Quality Management – SULO Group

“Yes, we see an increase of the productivity by using fabriq by breaking up the walls between the different departments.”

Franziska Pirik

Supply Chain Manager – SULO Group

“And we have these opportunities to have tickets in fabriq to work together on a ticket to really delegate a ticket. It really supports us in working together. So this is the opportunity to really solve issues in a proper way, to have all the experts in one ticket, in one problem. fabriq makes it much easier.”

Dominik Hepner

Industrial Engineering – SULO Group

“It is very much easier with fabriq to centralize this data in one place. We can have a picture of the project in fabriq, and we can also use overview. We see all projects together and the phase of each project.”

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