Merck Molsheim France accelerates their issue resolution with fabriq
Established in Darmstadt, Germany, by Friedrich Jacob Merck in 1668, Merck stands as the world’s oldest chemical and pharmaceutical company, specializing in healthcare, life sciences, and high-performance materials. They use Fabriq for efficient problem-solving, digitization of Short Interval Management (SIM), and the standardization of their routines.
83
production sites
65
countries
63000
employees
Time-saving in the transmission of information
Faster data processing
Better communication between levels
Challenges Identified by Merck Teams in the Lab-Water Building and the Logistics Building
The Merck teams have identified several issues that directly affect their industrial performance in both the Lab-Water Building and the Logistics Building, such as:
- Difficulties in reporting information
- Slow escalation of problems
- Lack of communication between teams
- Paper overload issue
- Lack of standardization
Implementation of Fabriq Across Various Merck Sites
The integration of Fabriq at various Merck sites occurred seamlessly. Merck teams encountered no problem in adopting the tool, be it at the support functions or operator level. Multiple training sessions, each lasting approximately 1.5 hours, facilitated a smooth initiation with the tool. Fabriq effectively addresses all their inquiries and fulfills their requirements.
- Deployment of Fabriq across 2 industrial sites: Lab-Water Building and Logistics Building
- All functionalities have been deployed simultaneously
- Centralization, structuring, and escalation of information across 3 levels of hierarchy (operators, supervisors, executive board)
- Creation of dashboards for improved visibility and better monitoring of performance indicators
The Advantages Noted by Merck Teams in the Lab-Water Building and the Logistics Building post Fabriq Implementation
Swift adoption of the Fabriq tool has proven to be a comprehensive solution to operational challenges at Merck. Observable results have manifested on Merck sites, including:
- A consolidation of all the indicators of the production unit
- Issues escalated and resolved faster
- A more effective treatment of medium-to-long term actions
- Standardization of dashboards and performance meetings
Sébastien Oury
Continuous Improvement Manager
“With Fabriq and the digitization of Short Interval Management (SIM), we have gone much further. We really standardized the dashboards, animations and this has allowed us to have more efficient SIMs, with a much better results.”
Stéphane Bruder
Methods Engineer
“With the implementation of fabriq, we have observed many benefits, especially in the preparation of our daily routines, as well as treating actions in the medium and long-term.”
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