Standard

Digitize your Operational Excellence processes.

The core features of Fabriq:

Improve the visual management of your workshops with dynamic and customizable dashboards
Drive your action plans with personalized views and standard problem-solving tools (8D, 5W, etc.)
Digitize and schedule your audits and field tours according to your criteria
Customize and connect your performance indicators for instant updates
Centralize communications with your field teams
Digitalize the field with the Fabriq mobile application
Kick-off and team training at your site
Monitoring site deployment with a Customer Success Manager

Advanced

Standardize your Operational Excellence processes.

Find all the Standard features in this offer +:

Customize and standardize how your teams report and resolve issues
Create specific properties to qualify tickets and adapt them to your standard
Integrate your own standard for problem resolution into Fabriq
Structure and standardize data by defining properties and fields common to your sites
Use advanced search to access the entire content of the application by applying the right filters
Standardization workshops for multi-site deployment
Recurrent monitoring of site deployment with a Customer Success Manager

Enterprise

Aim for Operational Excellence at scale.

Find all the Advanced features in this offer +:

Detect similar issues and leverage the history of resolved or ongoing tickets
Access the entire operational knowledge of your sites through open advanced search
Benefit from administration tools tailored for large groups
Connect Fabriq to your IT ecosystem (API & SSO)
Adapted cybersecurity engagement and SLA for large groups
Customizable support and training methods
Monitoring Group deployment with a Customer Success Manager

Fonctionnalités par produit dans la catégorie Tickets & Action Plans
	Standard	Advanced	Enterprise
Create tickets, build action plans and collaborate on problem resolution	Included	Included	Included
Escalate and share the ticket to other teams	Included	Included	Included
Capitalize on your ticket history using archives	Included	Included	Included
Visualize your action plans using different views (List, gallery, standard, calendar, workload, kanban)	Included	Included	Included
Structure and standardize the data in your action plans using dedicated fields	Included	Included	Included
Integrate continuous improvement project management and easily manage your projects thanks to the chronological view	Included	Included	Included
Use standard problem solving tools (8D, 4D) and view their progress step by step	Included	Included	Included
Build and deploy your own problem-solving standards	Not included	Included	Included
Personalize and standardize the way you report problems using ticket templates that allow you to pre-fill certain information	Not included	Included	Included
Detect similar issues and rely on the history of tickets resolved or being resolved	Not included	Not included	Included

Fonctionnalités par produit dans la catégorie Routines & Checklists
	Standard	Advanced	Enterprise
Create custom forms with multiple question types	Included	Included	Included
Add rules to your forms to enable conditional logic	Included	Included	Included
Plan your field audits with personalized criteria	Included	Included	Included
Visualize the correct execution of your routines and their score	Included	Included	Included
Update your indicators automatically from your routines	Included	Included	Included

Fonctionnalités par produit dans la catégorie Dashboards
	Standard	Advanced	Enterprise
Display your team’s main information in a dashboard	Included	Included	Included
Display information external to fabriq using iFrames	Included	Included	Included
Build custom dashboards from a widget library	Included	Included	Included
Make it easier to take notes during the meeting and pass instructions between teams	Included	Included	Included

Fonctionnalités par produit dans la catégorie Deployment
	Standard	Advanced	Enterprise
Remote training and support in configuration	Included	Included	Included
Online support via chat & FAQ	Included	Included	Included
Monthly newsletter and webinar produced each quarter	Included	Included	Included
Kick-off and on-site team training	Included	Included	Included
Support during the deployment phase	Included	Included	Included
Standardization workshops for site-level deployment	Not included	Included	Included
Customizable support and training methods	Not included	Not included	Included
Standardization workshops for scale deployment	Not included	Not included	Included

Fonctionnalités par produit dans la catégorie Performance indicators
	Standard	Advanced	Enterprise
Track your operational performance data with multi-format indicators	Included	Included	Included
Simply display external data in iFrames metrics	Included	Included	Included
Create automatic rules to define if a goal is reached	Included	Included	Included
Interconnect or aggregate your performance indicators with instant updating	Included	Included	Included
Automate the updating of your performance indicators using the fabriq API	Not included	Not included	Included
Customize indicator formulas with customizable operations according to your needs	Not included	Not included	Included

Fonctionnalités par produit dans la catégorie Communication
	Standard	Advanced	Enterprise
Centralize communications and announcements to inform your field teams on a daily basis	Included	Included	Included
Centralize and standardize communication at site level	Included	Included	Included
Centralize and standardize communication at group level	Not included	Included	Included

Fonctionnalités par produit dans la catégorie General
	Standard	Advanced	Enterprise
Mobile app (Android & iOS)	Included	Included	Included
Save time with keyboard shortcuts	Included	Included	Included
Assign different permissions to different users based on their roles in your organization	Not included	Not included	Included

Fonctionnalités par produit dans la catégorie Intelligence & Data
	Standard	Advanced	Enterprise
Analyze escalating issues and its recurrence	Included	Included	Included
Analyze your indicators and results of your field audits	Included	Included	Included
Analyze and improve your internal processes and how to respond to reported issues	Included	Included	Included
Access the history of resolved issues through our advanced search engine	Included	Included	Included
Use customizable filters to efficiently search for issues that have been raised in the past	Not included	Included	Included
Detect similar issues and rely on the history of resolved or currently in-progress tickets	Not included	Not included	Included

Fonctionnalités par produit dans la catégorie Support
	Standard	Advanced	Enterprise
Kick-off and team training at your site	Included	Included	Included
Monitoring site deployment with a Customer Success Manager	Included	Included	Included
Standardization workshops for multi-site deployment	Not included	Included	Included
Recurrent monitoring of site deployment with a Customer Success Manager	Not included	Included	Included
Customizable support and training methods	Not included	Not included	Included
Monitoring Group deployment with a Customer Success Manager	Not included	Not included	Included

Support & services

Included in all offers

🚀 Request a Demo Today!

Tailored to Your Needs